Reservation Resources

Yes, you can still call 989-671-1125 to make a reservation. When booking online or via phone, all sites are first come, first served when selecting and the site will go to the first person who selects a site based on what’s available at the time of reservation.

No, our cancellation policy remains the same. You can find it on page 22 in the member handbook

You can find the policy on page 22 in the member handbook as well.

CAMPSITES

• Change or cancel 7 days prior to arrival date: No fee
• Change or cancel 4-6 days prior to arrival date: $25 fee
• Change or cancel 3 days or less prior to arrival date: $50 fee
• No-show: $50 fee
• If the change/cancellation/no-show occurs over a holiday, the fee doubles: $50 / $100

RENTAL UNITS

• Change or cancel 2 weeks or more prior to arrival date: No fee
• Change or cancel 4-13 days prior to arrival date: Fee of 1-night rental cost
• Change or cancel 3 days or less prior to arrival date: Fee of 2-night rental cost
• No-show: Fee of 2-night rental cost

Reservation fees are nonrefundable. Refunds and cancellations will be processed 1-2 business days after cancellation. If a cancellation fee is owed, it will be deducted from the refund balance. Any cancellation balance owed must be paid prior to the next reservation. Any questions should be directed to cancel@ventureoutresorts.com. 

Nonmembers will not be able to login to CampLife to make a reservation. If you are not a member and you’re interested in becoming a member, please call us at 888-871-9953 to schedule a tour and learn more about our memberships.

If a resort is full, and a Member does not wish to use one of our other resorts in our family of resorts, Members should request to be put on the waitlist by calling Member Services at 989-671-1125. If a site or rental unit becomes available at your desired Resort, we will contact you to see if you’d like to take advantage of it. The advantage is you’ll also be able to check CampLife to see availability at other Resorts if your first choice of Resort doesn’t have availability.

Family Plan Individuals can create a login for CampLife. They must use an email address that is different from the cardholding member’s email address. Once they register, they must call Member Services or email wecare@ventureoutresorts.com to make sure the correct membership benefits are added to their account.

Guest reservations must be made over the phone with our reservations team, or Members can make the reservation for guests on their behalf.

You are able to change the site you chose after your reservation has already been made, but you will have to call Member Services to do so at 989-671-1125. There is no fee to change your site.

Our intent will be that Security catches this if it happens. If for some reason we don’t catch it and you arrive with someone on your site that’s not supposed to be there, security will remove people from your site.

Now that we have site specific reservations, we can make this a priority. If we have someone in storage going to a site, we’ll get it over to the site as soon as possible. On busy weekends, there still could be some delays due to demand, but we will do our best to accommodate everyone in a timely manner

We will do our best to keep you on the site you reserved. However, if necessary, we will do our best to accommodate you and move your site as availability allows if the issue cannot be resolved in a timely manner.

No, it will not. Our members have the option and right to choose any site they prefer regardless of what they choose to camp in.

There is a chance you might have to move in the middle of your stay if the site you prefer is not available for the entire 3 weeks. This is considered a split reservation within the CampLife system. However, while we can’t promise this, we believe there will be sites available for longer periods of time that you can choose from if you do not wish to move. If you can’t find a campsite available for the entire duration of your stay, you’ll know ahead of time.

If you prefer to leave late, we recommend you set your check out for the next day instead. That way you have the freedom to leave as late as you want the night before you check out.

Within the CampLife system there is a section to fill out when you make a reservation to note you have something to move from storage.

All payments and fees are made at the time of reservation within the CampLife system. Please note you still have to check-in at the Store upon your arrival.

Once you select your site, we hold that site for you for 14 minutes. If you do not complete the reservation within that time frame, the site will open up for other members to book.

The free campsite defaults to the first reservation made on an account for any given date.

Due to the complexity of Park Hoppers, all Park Hopper reservations will need to be made by calling Member Services at 989-671-1125.

You can reach us at info@ventureoutresorts.com , or by phone at 989-671-1125, option 2.